Returning Acer Notebooks, Monitors and Projectors
If you have a problem with an Acer product you can search through the Acer FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Acer directly for service/repair.
Before you contact Acer for support you should have the following information ready:
Product type and model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Technical Helpline:
+44 870 853 1000
Email Support:
If you need technical support for your Acer product, please contact Acer by using the Support Request Form:
Email support request.
More information about the manufacturer's warranty and return policies, can be obtained from the following link:
Acer's service and support information page
Returning Apple iPods
f you have a problem with Apple iPod & iPod mini product you can search through the Apple iPod & iPod mini
FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Apple directly for service/repair.
iPod and iPod mini support iPod and iPod mini Service Request If you have a problem with Apple iPod Shuffle product you can search through the Apple iPod Shuffle
FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Apple directly for service/repair.
iPod Shuffle Service Request
iPod Shuffle Support
iPod Shuffle FAQ
Returning Archos products
If you have a problem with an Archos product you can search through the Archos FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Archos directly for service/repair.
Before you contact Archos for support you should have the following information ready:
Product type and model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Archos can be contacted on:
Support & Warranty line:
01 601 5700
Email Support:
tech-support.eu@archos.com.
Information about the manufacturer's warranty and return policies, can also be obtained from the following link:
Archos support
Returning BenQ products
In the event that you should require service assistance, please contact BenQ directly for service/repair.
Before you contact BenQ for support, you should have the following information ready:
Product type and model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Technical Support Helpdesk:
0906 753 3443
RMA Helpdesk:
0207 216 0039
Information about the manufacturer's warranty and return policies, can also be obtained from:
BenQ's website
Returning Canon products
Before you contact Canon for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
The customer is advised to return the product to the repair centre.
Canon can be contacted on:
1 205 2400
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Canon
Returning Creative products
If you have a problem with a Creative product, you can search through the FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Creative directly for service/repair within the Ireland.
Within 28 days from purchase your product to komplett.ie instead of contacting Creative. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Creative if tested faulty and returned to you. The total repair/exchange period can take up a few weeks.
Before you contact Creative for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Creative can be contacted on:
01 438 0055
Creative email
If you are missing installation CD's manuals or cables then you can contact Creative on this number for free:
01 806 6909
Returning Eizo products
Before you contact Eizo for support, you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Eizo
Returning Epson Projectors, Scanners and Printers
If you have a problem with a Epson product you can search through the Epson FAQ Section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Epson directly for service/repair.
Before you contact Epson for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Epson can be contacted on:
Stylus inkjet support and warranty line:
01 679 9016
Dot Matrix, Laser, Scanners, Projectors and Digital Cameras:
01 679 9015
Open 9 am to 5.30 pm Monday to Friday.
9 am to 6 pm Saturday.
10 am to 5 pm Sunday.
Calls are charged as a Dublin number.
On-line technical query:
http://www.epson.co.uk/support/email/mainline.htm
EPSON e-Talk:
Chat with a Epson Customer Support Technician who will be able to answer all of your questions regarding EPSON products.
http://etalk.epson.co.uk/
Information about the manufacturer's warranty and return policies, can also be obtained from the following links:
Epson warranty website:
http://www.epson.ie/support/express.htm
Epson support website:
http://esupport.epson-europe.com/SupportHome.aspx?lng=en-IE
Returning EVGA products
If you have a problem with a EVGA product you can directly contact EVGA support department. They will handle any repairs and RMA's
You can also check the Advanced RMA program of EVGA for the most frequently asked questions or technical suggestions:
FAQ EVGA
Before you contact Eizo for support, you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
In case you need (technical) support with an EVGA product, or you want to return an EVGA product because of an repair or RMA, please contact EVGA on:
+1.888-881-EVGA (3842) option 2
E-mail support
For all information regarding the guarantee and service guidelines visit the following website:
EVGA Support site
Returning Fujitsu Siemens
If you have a problem with a Fujitsu Siemens product you can search through the Fujitsu Siemens FAQ section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Fujitsu Siemens directly for service/repair.
Before you contact Fujitsu Siemens you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Fujitsu Siemens can be contacted on:
| Product |
Opening Hours |
Call Charge* |
Phone Number |
Consumer PC's
(in warranty)
|
Mon-Fri: 09.00 - 20.00
Saturday: 10.00 - 16.00
Sunday: Closed
|
National Rate
|
ROI:1850 777 377
N.I: 0845 3780916
|
Professional PC's & Monitors
(in warranty)
|
Mon-Fri: 09.00 - 20.00
Saturday: 10.00 - 16.00
Sunday: Closed
|
National Rate
|
ROI: 1890 927 272
N.I: 0845 3785500
|
LIFEBOOK Notebooks
(in warranty)
|
Mon-Fri: 09.00 - 20.00
Saturday: 10.00 - 16.00
Sunday: Closed
|
National Rate
|
ROI: 1890 927 272
N.I: 0845 3785500
|
PRIMERGY Servers
(in warranty)
|
Mon-Fri: 09.00 - 20.00
Saturday: 10.00 - 16.00
Sunday: Closed
|
National Rate
|
ROI: 1890 927 272
N.I: 0845 3785500
|
General Support
(and machines out of warranty)
|
Mon-Fri: 09.00 - 20.00
Saturday: 10.00 - 16.00
Sunday: Closed
|
National Rate
|
ROI: 1850 777 377
N.I: 0845 3785500
|
Customers with Enhanced Warranty who require service outside normal business hours should call the number
in the letter sent to them when the Enhanced Warranty was registered.
* Call charges may vary according to your telephone operator and are subject to change without any prior notice.
For further details please contact your telephone operator.
Helpdesk:
http://www.fujitsu-siemens.ie/support/contact/index.html
Information about the manufacturer's warranty and return policies, can also be obtained from the following links:
Support
Warranty
Returning Hitachi products
In the event that you should require service assistance, please contact Company John Ahearne (Authorized Hitachi Repair center Ireland) directly for service/repair.
Before you contact Hitachi for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Hitachi can be contacted on:
00-800-6136-1745
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Hitachi main support page
Returning Hewlett Packard products
Before you contact HP for support, you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Hewlett Packard can be contacted via the contact page below:
HP Contact
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
HP Website
Returning iiyama and eyama products
If your standard CRT or LCD display should develop a fault within the first 3 years of purchase, iiyama / e-yama UK will arrange a replacement unit of an equivalent or higher specification. For this you have to send the defective monitor (at your expense) to the service center of iiyama / e-yama in the UK. They will replace/swap the defective monitor with a similar one and return it to your address (at their expense).
Before you contact iiyama \ eyama for support you should have the following information:
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Pickup address
You can contact iiyama \ eyama UK directly on:
+44 (0) 870 224 9595
Information about the manufacturer's warranty and return policies can be obtained from the following link:
Returning LG products
In the event that you should require service assistance, please contact LG UK directly for service/repair.
Before you contact LG for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
LG can be contacted on:
LG Customer Service:
+44 (0) 870 873 5454
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Returning Linksys products
If you have a problem with a Linksys product you can search through the Linksys
In the event that you should require service assistance, please contact Linksys directly for service/repair.
Before you contact Linksys you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Linksys can be contacted on:
+44 (0) 870 739 3939
Information about the manufacturer's warranty and return policies, can also be obtained from the following links:
Linksys warranty website
Linksys support website
Returning NEC monitors
If you have a problem with an NEC monitor, you can search through the NEC FAQ section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact NEC directly for service/repair.
Before you contact NEC you should have the following information ready:
iiyama and eyama email iiyama and eyama
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
NEC can be contacted on:
Technical Support Helpdesk:
1850 702010 (local)
Information about the manufacturer's warranty and return policies can be obtained from the following link:
NEC Warranty website
NEC Support website
Returning Nintendo products
Before you contact Nintendo for support you should have the following information ready:
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Information about the manufacturer's warranty and return policies, can also be obtained from:
Nintendo's website
Returning Panasonic products
If you have a problem with a Panasonic product, you can search through the FAQ section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Panasonic UK directly for service/repair within Ireland.
Within 28 days from purchase you can return your product to komplett.ie instead of contacting Panasonic UK. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Panasonic if tested faulty and returned to you. The total repair/exchange period can take up a few weeks.
Before you contact Panasonic for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Panasonic UK can be contacted on:
+44 (0) 8705 357 357
Panasonic email
Panasonic Service Locator
Returning Philips products
Before you contact Philips support, you should have the following information:
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Philips can be contacted on:
0 1601 1161
Information about the manufacturer's warranty and return policies, can be obtained from:
Philips website
Returning Plextor products
Before you contact Plextor for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Plextor can be contacted on:
Plextor Technical Support:
01 601 1162
Before returning any products to Plextor , a Return Material Authorisation (RMA) has to be requested. After verification, Plextor may authorise to return the product by issuing a RMA number. By means of this RMA number, a local courier service that is indicated by Plextor can be contacted for pickup of the product and free-of-charge transport to Plextor.
Plextor RMA request
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Plextor warranty
Returning Samsung Monitors
In the event that you should require service assistance, please contact Samsung (UK) directly for service/repair within Ireland. Samsung will collect the defective product at your location normally within 1 week and replace/swap it directly at your doorstep with a similar one. For specific models, the defective product will be repaired on-site. Occasionally Samsung is not able to replace/swap the monitor directly. In such cases the defective monitor will be collected, repaired by Samsung and returned to you. This will only take a few days extra.
Within 28 days from purchase you can return your product to komplett.ie instead of contacting Samsung. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Samsung if tested faulty and returned to you. The total repair/exchange period can take up a few weeks.
Before you contact Samsung for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Samsung can be contacted on:
0818 717100
More information about the manufacturer's warranty and return policies, can be obtained from the following link:
Samsung's warranty information page
Returning Samsung Colour Printers
In the event that you should require service assistance, please contact Samsung (UK) directly for service/repair within the Ireland. Samsung offers an on-site warranty for colour printers. Samsung will make an appointment with you for their service engineer to repair the defective product at your location.
Within 28 days from purchase you can return your product to komplett.ie instead of contacting Samsung UK. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Samsung if tested faulty and returned to you. The total repair/exchange period can take up a few weeks.
Before you contact Samsung for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Samsung can be contacted on:
0818 717100
More information about the manufacturer's warranty and return policies, can be obtained from the following link:
Samsung's warranty information page
Returning Samsung Cameras
In the event that you should require service assistance, please contact Samsung's local dealer in Ireland - Hahnel Industries Ltd
Within 28 days from purchase you can return your product to komplett.ie instead of contacting Hahnel Industries Ltd. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Hahnel Industries Ltd if tested faulty and returned to you. The total repair/exchange period can take up a few weeks.
Before you contact Hahnel Industries Ltd for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Hahnel Industries Ltd:
023-41606
Address: Hahnel Industries Ltd Parnell Street Bandon Co. Cork
info@hahnel.ie
Returning Sandisk products
Before you contact Sandisk for support you should have the following information ready:
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Information about the manufacturer's warranty and return policies, can also be obtained from:
Sandisk website
Returning Seagate products
If you have a problem with a Seagate harddisk, you can search through the Knowledge Base on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Seagate directly for service/repair.
Telephone Technical Support
Before you contact Seagate you should have the following information ready:
Product typeand model (ST####)
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Seagate can be contacted on:
00-800-4732-4283
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Check Seagate Warranty & request RMA
Seagate main support page
Seagate Warranty Conditions
Returning Sony Playstation products
In the event that you should require service assistance, please contact Playstation Care-line directly for service/repair within the UK.
Within 28 days from purchase you can return your product to komplett.ie instead of contacting Sony Playstation. You have to apply for an RMA number at Komplett.ie. The product will be repaired or replaced by Sony Playstation if tested faulty and returned to you. The total repair/exchange period can take a few weeks in total.
Before you contact Sony Playstation for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
The Sony Playstation Care-line can be contacted on:
08705 99 88 77 (National Rate)
More information about the manufacturer's warranty and return policies, can be obtained from the following link:
Playstation Support
Returning Sony Monitor \ LCD TV products
If you have a problem with a Sony LCD-TV / Monitor you can search through the Sony FAQ section on their website for the most commonly asked questions, drivers and tips.
In the event that you should require service assistance, please contact Sony directly for service/repair.
Before you contact Sony you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Sony can be contacted on:
01413 1771
Feedback Form
Frequently Asked Questions, Instruction Manuals, Drivers & Downloads
Information about the manufacturer's warranty and return policies, can also be obtained from the following link:
Sony website
Returning other Sony products, excl. monitors/LCD-TV, Playstation In the event that you should require service assistance, please contact Sony directly for service/repair within the UK. Before you contact Sony for support you should have the following information ready: * Product type and model * Serial Number * Date and place of purchase\bill of sale * Brief description of the fault Sony can be contacted on: Telephone 01413 1771 Website Feedback Form Website Frequently Asked Questions, Instruction Manuals, Drivers & Downloads Information about the manufacturer's warranty and return policies, can also be obtained from the following link: Website Sony website
Returning Tom Tom products
Before you contact Tom Tom for support you should have the following information ready:
Product Model and Type
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Information about the manufacturer's warranty and return policies, can also be obtained from:
Tom Tom website
Returning Toshiba products
Before you contact Toshiba for support, you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Toshiba can be contacted via the contact page below:
Toshiba Contact
Information about the manufacturer's warranty and return policies, can be obtained from the following link:
Toshiba Website
Returning Xerox monitors
In the event that you should require service assistance, please contact Xerox directly for service/repair.
Before you contact Xerox for support you should have the following information ready:
Product typeand model
Serial Number
Date and place of purchase\bill of sale
Brief description of the fault
Xerox can be contacted on:
0049 1805 76 76 02
service@xerox-displays.com
Information about the manufacturer's warranty and return policies, can also be obtained from the following links:
Xerox service website.
Returning a Western Digital product
If you have a problem with a Western Digital product you can contact Western Digital for further warranty handling.
You can also search the FAQ by Western Digital for an answer to the most frequently asked questions and tips:
FAQ Western Digital
Before contacting Western Digital you should have following information available:
The model and the type of product
Serial Number
Date and place of purchase (invoice)
Brief description of fault and error
In case you need (technical) support or you want information from Western Digital about returning a product return for a repair or exchange within the warranty, please contact the Western Digital:
00800- 27549338
E-mail support
All information relating to the handling service and warranty periods of Western Digital products can be found at the following website:
Western Digital Support site