'Customer Service

 


Shopping | Payment | Delivery | Support & returns | About us | What do we offer? | |

About Komplett

Who is Komplett?

Komplett.ie, Komplett.nl and Komplett.be are part of PDC B.V., one of the biggest Dutch players in computers and consumer electronics. Together they sell more than 150,000 computers each year.

Our good relations with major suppliers in Europe, Asia and the U.S., means we are able to offer very attractive prices. By buying directly from manufacturers, we eliminate the intermediary and we can reduce prices very effectively.

Excellent service, attractive prices, wide range and highly skilled employees are our success factors.

Besides the Komplett.ie webshop we have activities in the following countries:

KBV B.V. is registered at the Delft Chamber of Commerce under number 24331836.

If you have questions, do not hesitate to email us!

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Contact Us

To facilitate our customer service team to be able to help you best, it is important to us that you have a customer number, order number and / or invoice number on hand when contacting us.

Contact

Sales

Opening Hours
Customer Service
09:30 - 17.00 (mon-fri)


Faster Help!
Between 10:00-12:00 and 14:00-16:00 are the shortest waiting times!


Sales
For Questions regarding products, ordering, paying

Telephone
Fax
E-mail
1520 932 003 (€ 0,15 p/m)
01 6335 609
sales@komplett.ie

Service
For Questions regarding a placed order, delivery, problems with a product

Telephone
Fax
E-mail
1520 932 003 (€ 0,15 p/m)
01 6335 609
service@komplett.ie

Returns
For Questions regarding an RMA / return application, repair, cooling off

Telephone
Fax
E-mail
1520 932 003 (€ 0,15 p/m)
01 6335 609
returns@komplett.ie

Choose option 1 in the phone menu for all your sales related questions.
Choose option 2 in the phone menu for all your technical related questions

Other Contacts

Komplett has several dedicated members of staff who can provide help and information in a practical environment on Boards.ie.

Also keep up to date with Komplett.ie's blog – a place for us to ask you questions and provide insights of our own. You can follow the blog here

Pick Up Point opening hours

Monday 11:00 – 17:00
Tuesday 11:00 – 17:00
Wednesday 11:00 – 17:00
Thursday 11:00 – 19:00
Friday 11:00 – 19:00
Saturday Closed
Sunday Closed

Address

Komplett.ie
Unit 287, Block G,
Blanchardstown Corporate Park, Phase 2,
Ballycoolin,
Dublin 15

Please see our Pick Up Point section for further details.

The Pick Up Point will be closed on national holidays

All returns can also be dropped off at our Pick Up Point.



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I have a Complaint

If you have a complaint about a product, please contact our customer service department. As a result of your complaint if you wish to return a product please see here.

If you have a complaint about Komplett as an organization, or feel that you are treated incorrectly, you can of course contact us by calling us or send us an e-mail. Our employees take every complaint extremely seriously and you can also expect a rapid and accurate handling of your case.

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